Market Watch (December 16)
2023/ 12/ 18 by jd in Global News
“AI brings efficiency, but it lacks the empathy and emotional intelligence inherent to humans. So although AI can be a useful tool for management and leadership, CEOs must ensure that the human touch in customer relations, employee management, company culture and business decision-making remains prominent. If these become overly-automated, they’ll lose the power to create human connection, eroding trust in the process.”
Tags: AI, Business decision-making, Company culture, Customer relations, Efficiency, Emotional intelligence, Empathy, Human touch, Management, Overly-automated, Trust
